Help and contact

Sizzle app. Updated on 10/11/2026.

1Write to us

For any question about the app, your account or your data, write to us. If possible, include your account's email address, your device and what you were doing when the problem occurred.

2Help in the app

1. Open Sizzle, tap the Profile tab, then the Settings icon (cog).
2. Open Help & support: the help centre groups frequently asked questions by topic, with a search function.
3. If you cannot find an answer to your question, tap Report a problem: describe what happened and attach a screenshot. The screen you were on and your device details are sent with your message.

3Frequently asked questions

I've forgotten my password

On the sign-in screen, tap Forgot password and enter your account's email address: you will receive a link to choose a new one.

Manage or cancel my subscription

A subscription taken out in the app is paid for and managed through your phone's app store. If you have one, open My subscription in settings: Manage payment takes you to your store's page, where you can change your plan or cancel. After changing devices, Restore my purchases retrieves your subscription.

Delete my account or some of my data

The steps to follow, what is erased and what is kept are described on the Delete your account page.

What happens to my data

The privacy policy describes the data processed, how long it is kept and your rights.

Report content in the Community

Content posted in the Community can be reported from its menu, and you can block an account. Reports are reviewed by the Sizzle team.

4In English